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Manager's Guide - Health Assured EAPManagement Referral Document What is an Employee Assistance Programme An Employee Assistance Programme actively promotes Physical and Emotional Wellbeing . Whilst an EAP is designed to offer support to employees and their Direct family members, it is also a valuable Business Tool, which if used effectively can:
Important Note There will be instances when it is clear to you as a Line Manager that an Individual employee would benefit from the support offered by the team within Health Assured. However, sometimes making the first call to seek help and support can be daunting. The Management Referral facility is designed to support the individual and Line Manager. Provided that the Individual is happy to receive a call from a member of the Health Assured Counselling Team, then you as the Line Manager can complete a simple Referral Form (as attached) and Health Assured will empathically manage the situation moving forward and contact the individual. Please note that it is not always necessary to complete the Referral Form and you can simply call the helpline and pass on the details. HOWEVER it is always ESSENTIAL that the Employee has consented to receiving the call About The Health Assured EAP The Health Assured EAP will Support Employees, Reduce Absence and Prevent Litigation It provides a Highly effective Risk management solution, including... ? Medically Screen all candidates - Comply with the Equality Act ? Online Health Assessments Reduce Absence, Reduce costs, Improve Morale ? HSE Compliant Stress Coaching Tool Duty of Care, Reduce Litigation, Reduce Absence ? Helplines and Face to Face Counselling Reduce Stress, Reduce Absence ? Day 1 Occupational Health Intervention For Stress Related Absence The Health Assured EAPs provides peace of mind for employees, through the provision of empathic counselling and robust tax, legal and medical information services, together with easy to use Online Health Assessment & Stress Coaching tools. Health Assured EAP - Summary Pre-employment Medical Screening Experienced Occupational Health qualified clinical staff provide an effective online pre-commencement screen for every new recruit joining the organisation (who is eligible to join the EAP), thus minimising the risk for employers at the time of appointment and ensuring compliance with the terms of the Equality Act 2010). The online pre-commencement screen also provides a valuable baseline audit of the employees health on joining the company. Every report is reviewed by a member of the clinical team, and a follow up telephone consultation is undertaken if clinically indicated, at no additional charge. Helplines
Alcohol / Drugs Bereavement Debt Relationships Work related problems Domestic Abuse / Violence Family issues Gambling General Finance Health Housing General Information Childcare
Medical Information Helpline The Health Assured team of qualified and experienced nurses are available 24 hours a day, 365 days of the year to provide general medical information and support to members of the Health Assured EAP. As part of the service, our teams will offer support and advice along with Health Information sheets and online resources. Commercial Legal advice: As an additional benefit of the Health Assured EAP you as a Line Manager will have access to a specialist commercial legal advice line, which is available 24 hours a day. Face To Face Counselling Up to 8 sessions of face to face counselling per employee, for each issue. The Health Assured EAP provides up to 8 face to face counselling sessions per person per annum, if required Counselling is provided based on clinical need, following a referral from the telephone based counselling team. The average utilisation of counselling sessions, once accessed across the UK is 4.8 sessions. Therefore, 8 sessions are essential in order to avoid a shortfall and further concern at a time of emotional vulnerability. The comprehensive counselling and support service is staffed by experienced and qualified professionals. Health Assureds counsellors are BACP Accredited with full national coverage, utilizing a carefully selected network of suitably accredited counsellors. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. Helplines
Alcohol / Drugs Bereavement Debt Relationships Work related problems Domestic Abuse / Violence Family issues Gambling General Finance Health Housing General Information Childcare
Medical Information Helpline The Health Assured team of qualified and experienced nurses are available 24 hours a day, 365 days of the year to provide general medical information and support to members of the Health Assured EAP. As part of the service, our teams will offer support and advice along with Health Information sheets and online resources. Commercial Legal advice: As an additional benefit of the Health Assured EAP you as a Line Manager will have access to a specialist commercial legal advice line, which is available 24 hours a day. Face To Face Counselling Up to 8 sessions of face to face counselling per employee, for each issue. The Health Assured EAP provides up to 8 face to face counselling sessions per person per annum, if required Counselling is provided based on clinical need, following a referral from the telephone based counselling team. The average utilisation of counselling sessions, once accessed across the UK is 4.8 sessions. Therefore, 8 sessions are essential in order to avoid a shortfall and further concern at a time of emotional vulnerability. The comprehensive counselling and support service is staffed by experienced and qualified professionals. Health Assureds counsellors are BACP Accredited with full national coverage, utilizing a carefully selected network of suitably accredited counsellors. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. About The Health Assured EAP The Health Assured EAP will Support Employees, Reduce Absence and Prevent Litigation It provides a Highly effective Risk management solution, including... ? Medically Screen all candidates - Comply with the Equality Act ? Online Health Assessments Reduce Absence, Reduce costs, Improve Morale ? HSE Compliant Stress Coaching Tool Duty of Care, Reduce Litigation, Reduce Absence ? Helplines and Face to Face Counselling Reduce Stress, Reduce Absence ? Day 1 Occupational Health Intervention For Stress Related Absence The Health Assured EAPs provides peace of mind for employees, through the provision of empathic counselling and robust tax, legal and medical information services, together with easy to use Online Health Assessment & Stress Coaching tools. Health Assured EAP - Summary Pre-employment Medical Screening Experienced Occupational Health qualified clinical staff provide an effective online pre-commencement screen for every new recruit joining the organisation (who is eligible to join the EAP), thus minimising the risk for employers at the time of appointment and ensuring compliance with the terms of the Equality Act 2010). The online pre-commencement screen also provides a valuable baseline audit of the employees health on joining the company. Every report is reviewed by a member of the clinical team, and a follow up telephone consultation is undertaken if clinically indicated, at no additional charge. Helplines
Alcohol / Drugs Bereavement Debt Relationships Work related problems Domestic Abuse / Violence Family issues Gambling General Finance Health Housing General Information Childcare
Medical Information Helpline The Health Assured team of qualified and experienced nurses are available 24 hours a day, 365 days of the year to provide general medical information and support to members of the Health Assured EAP. As part of the service, our teams will offer support and advice along with Health Information sheets and online resources. Commercial Legal advice: As an additional benefit of the Health Assured EAP you as a Line Manager will have access to a specialist commercial legal advice line, which is available 24 hours a day. Face To Face Counselling Up to 8 sessions of face to face counselling per employee, for each issue. The Health Assured EAP provides up to 8 face to face counselling sessions per person per annum, if required Counselling is provided based on clinical need, following a referral from the telephone based counselling team. The average utilisation of counselling sessions, once accessed across the UK is 4.8 sessions. Therefore, 8 sessions are essential in order to avoid a shortfall and further concern at a time of emotional vulnerability. The comprehensive counselling and support service is staffed by experienced and qualified professionals. Health Assureds counsellors are BACP Accredited with full national coverage, utilizing a carefully selected network of suitably accredited counsellors. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. Helplines
Alcohol / Drugs Bereavement Debt Relationships Work related problems Domestic Abuse / Violence Family issues Gambling General Finance Health Housing General Information Childcare
Medical Information Helpline The Health Assured team of qualified and experienced nurses are available 24 hours a day, 365 days of the year to provide general medical information and support to members of the Health Assured EAP. As part of the service, our teams will offer support and advice along with Health Information sheets and online resources. Commercial Legal advice: As an additional benefit of the Health Assured EAP you as a Line Manager will have access to a specialist commercial legal advice line, which is available 24 hours a day. Face To Face Counselling Up to 8 sessions of face to face counselling per employee, for each issue. The Health Assured EAP provides up to 8 face to face counselling sessions per person per annum, if required Counselling is provided based on clinical need, following a referral from the telephone based counselling team. The average utilisation of counselling sessions, once accessed across the UK is 4.8 sessions. Therefore, 8 sessions are essential in order to avoid a shortfall and further concern at a time of emotional vulnerability. The comprehensive counselling and support service is staffed by experienced and qualified professionals. Health Assureds counsellors are BACP Accredited with full national coverage, utilizing a carefully selected network of suitably accredited counsellors. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. Online health assessments: Instant Access and unlimited use of Online Health Assessment, which includes Fitness and Nutritional Advice, Health Information Sheets and progress charts. A motivational and engaging Health and Lifestyle resource, encouraging active health promotion and wellness a key function recognised in reducing absence levels in the workplace. Online Stress Coaching Statistically over 50% of sickness absence is as a result of stress both in the workplace and in the home. Companies rely on their EAP to provide an outlet for employees who need support through a stressful period. However symptoms of stress often go undetected until it is too late and many sufferers of stress related absence have not telephoned the help lines or received counselling. The On-Line Health Assured Stress Audit tool allows employees to enter their personal history and then produces clear reports and advice. The advice may be to telephone the counselling helpline in which case the Counsellors would be contacted and warned about a potential call. Serious Illness, Disability & Accident Support Health Assured will provide named specialist nurse advisors to support employees or their partner if diagnosed with a critical illness. We will offer support, Medical Information and Counselling. In addition and where appropriate we will also provide home visits, and offer complimentary therapy (post Cancer) and speech therapy (Post Stroke) Day 1 Occupational Health Support For Stress Related Absence The Unique Active Care Service from Health Assured provides effective intervention on the very first day of a stress related absence which ensures a far higher degree of pro-activity and engagement with the employee. The Active Care benefit supports the individual, often facilitating a far earlier return to work, thus reducing absence costs and mitigating liability for the employer. An experienced occupational health clinician, with a Psychology Degree and Counselling Supervisor qualification will contact the employee via telephone (or secure web conferencing facility) and undertake a structured management referral. A detailed report will be provided to the employer within 24 hours, following the consultation. If a consent form is received by 4pm, the consultation will be undertaken on the same day. The clinicians will engage with the individual in a supportive and impartial manner, and obtain an understanding of their specific needs and any treatment or advice that has been prescribed to them. Additional resources including The Health Assured Online Support / Stress Coaching Tool and Helpline facilities (will be signposted for the individual. The Health Assured clinicians are qualified to explore and attempt to identify (and agree) a suitable Phased Return To Work Plan, which will be documented within the report
In our experience, the early, pro-active intervention associated with Active Care positively influences an earlier return to work and supports the individual - whilst safeguarding the interests of the employer. It is a requirement that the Employee provides consent. However, this can be obtained at the start of the Telephone Consultation. It is essential that you inform your team member to expect a call from Health Assured In Summary If you have a member of your team that is experiencing difficulties, including:
Health Assured can Help. Please refer them to us, or Request that we call them (with their consent) A Recent CBI Survey suggests that 1.5 days each week in the UK is lost per employee due to Presenteeism Whereby issues outside of work are such a distraction that they impede on our productivity within the work place. |
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