Why organisations need to take the lead on mental health
December 21 2023
Read moreThe construction of new build homes must meet building standards but unfortunately, the average new build home can often have some problems. A buyer may experience problems with fixtures and fittings, cosmetic defects or the property simply not being ready on time.
To identify any of the above, it is always recommended to have a ‘snagging survey’ completed before the move. The survey can identify any issues by a professional and any problems found can be rectified before a buyer moves into their new home. It is recommended that these issues are raised before moving in so the home builder/developer can rectify or repair the issues in the home and as well as to avoid any blame on the buyer if there is a claim.
New build properties come with a 10-year warranty, which is made up of the developer’s warranty and the insurance-backed warranty.
If your home builder does not respond or resolve the issue reported in the first two years of living in your new home, then the complaint can be escalated in the following way:
The buyer must be given a reliable and realistic time frame of when the new build will be completed. Still, if for some reason the property is not ready on time and there is an unreasonable delay, the buyer has the right to not go ahead with the purchase and is entitled to a full refund of the reservation fee. It is important for the buyer to be aware and check the terms in the contract beforehand.
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